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wavemaster
01-02-2007, 04:25 PM
How is this report supposed to work?

It never shows cards that are due to expire or ones that already have.

I have tried date ranges etc, but nothing returns any data.

K Software
01-02-2007, 04:37 PM
It should show a list of customers who's credit cards are expiring within 2 months from the current day.

If you haven't stored any credit card information with the customer records then you won't see anything in the list.

wavemaster
02-16-2007, 02:32 PM
Well we have been watching it for a few months now, and we always have at least 6 cards that expire each month, but the report has NEVER returned a single record. Are there any specific date range settings needed? We have tried a bunch of ranges but nothing is ever returned.

K Software
02-16-2007, 02:52 PM
Hi Wavemaster! Can you drop support@ksoftware.net an email? I'd like to get some more information but I don't want you to enter it on this public forum.

Thanks!

K Software
02-17-2007, 04:16 PM
If you sent an email I haven't seen it. Drop me a line over there and we'll get you taken care of!