e-mailing invoices.

[Robbierob]

So far I love everything that KBilling has to offer it is simple but robust and easy to use. I first started using quickbooks but that was WAY overkill for what I needed. The problem I am having is e-mailing an invoice. I keep getting some kind of error saying something about "smtp error 530.5.7.0 ". If I could get this to work I would be STOKED!!!!! Help?


Rob

[K Software]

Hi Rob! Prepare to be stoked!

Your outgoing mail server probably requires authentication, and that is easy to set up.

Open kBilling, click Edit->Settings->Email Tab

Get with your ISP to find out what username and password you need to *send* mail, and enter it in the username/password fields on that window. Trial and error won't hurt anything so just try what you think your username/password and you could be emailing invoices right away!

[Robbierob]

Well, again I was overthinking the problem. I did exactly what you said and BAM! It worked. Great software. Looks like it worked just fine.


Rob

[K Software]

Fantastic!

[AGRaggie]

I have entered the correct information to set up my email, but I still cannot send email invoices. Has there been any problems when using gmail for this feature?

[K Software]

GMail requires encryption to send email externally (IE, not through their web page) and that isn't supported in kBilling.

You can still use your ISP's SMTP server with a From @gmail.com address -- the SMTP server is just used to send mail, not receive it.

[AGRaggie]

do you know how I can find that information?

[K Software]

You'll need to call your ISP and ask (the cable company if you have a cable moden or the phone company if you have DSL).

[AGRaggie]

I have called my cable provider and received the information for smtp and the port number. It still does not send out emails though.

[K Software]

Drop me an email at support@ksoftware.net and let me know what they told you to put in (I'd have you post it here but anyone can read it).