Odd Recuring Invoice Process now?

[JVRudnick]

Hey all..

wondering what I might have done to screw up kBilling 1.3.88?

when I've recurring invoices, I get the notice to generate same, I always have gone ahead and done that, and then then appear in the Invoices tab pane. Did that just now like normal.

then I check off the ones that should go out, and they are emailed normally. I just did that too.

BUT I now see that the "status" of those 3 invoices is still listed in the Invoice pane as "recurring" and they as such do NOT show up when I try to run a Customer Balance report. This is NOT a normal process -- at least as I understand how it's worked over the past 3 years...

Can someone offer? How do I change the status to a normal Invoice from a recurring one in the Invoice pane -- and maybe more importantly, why did this stop working?

???

Jim

[K Software]

Hi Jim! Nothing has changed with the basic way recurring invoices work in those years so I'm not sure why you would see more recurring invoices than normal.

Perhaps the invoice list is just too full to show all your Pending invoices? Take out all the status filter checks on the Invoices tab except for the one in Pending and select "All" from the "results at a time" drop-down box and see if your missing Pending invoices appear.

[JVRudnick]

Hey....
thanks Mitch for the reply, but that's not it at all.

I have only 1 pending Invoice. I then ran the Generate Recurring, and that created 3 new Invoices that DO appear in the Invoice pane, but in orange and marked as RECUR 06-23-2007. NONE of them are changed over to be Pending like they should be and with only 4 Invoices in the whole pane, there's no crowding at all...

I've sent you an email showing same in a .doc format too....can you help here?

Jim

PS is there no "change status" button ? that'd really help in this instance I think....

[K Software]

Hey Jim - got your email and will reply there.

And there is no Change Status button. I was referring to the checkboxes (that you already know about judging from your screenshot).