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ginagg
10-27-2008, 04:51 AM
I am referring to the Balance column in the Customer Tab, the balance amount
is not updated correctly.

It happened to me when we open an existing Cust A invoice, which has inv balance of 1k,
and change the customer field by selecting from the list box to Cust B.

And when we came back to the Customer Tab, the balance amount for
Cust A still showing 1k balance, which is not updated to previous changes.

Hope that's clear :(

K Software
10-27-2008, 09:03 AM
Changing customers on an invoice doesn't trigger the balance update for the customer that lost the invoice so the balance will remain until the next balance update timer comes around. To force it right now hit tools -> Update Customer Balances or restart kBilling.

I'll see if I can add a special condition for that so the balances stay up to date in realtime.

ginagg
10-27-2008, 12:30 PM
This problem has been w/ me for about 1 week. I do shut down and
reboot my pc daily. However, i will try using your suggested method by
tomorrow morning. Will update you on that, thanks for your help! :)