How do I issue a credit invoice

[sharonb]

I have sold a product to a store but it was over-ordered so I need to pick up part of it. I have not been paid & won't be for 2 or so weeks. They told me to issue a credit invoice & pick up the extras. How would I do this? Thanks

[K Software]

The easiest thing to do is just to modify the original invoice and re-send it.

Click on the Invoices tab and find the invoice in the list. Double click it. From there you can double click on the line items and either delete or change the quantity. Click save and Viola!

[sharonb]

I was told I had to issue a credit. The original invoice will be paid in full so I can't edit that invoice. I need to pick up the extra product but they can't give it to me unless I give them a credit invoice. Does that make sense? Thanks

[K Software]

Hi Sharon. kBilling doesn't print credit notes (yet) but I'll see if I can't get something in there quickly to cover it. I thought the statement reflected account credits but it turns out that it doesn't.